Privacy Policy
Last update: 26.03.2026
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and respecting your privacy.
This Privacy Policy explains how we collect, use, and store the information you provide through the website Credvane (the "Website").
The following principles apply:
To ensure full transparency about how your personal information is collected and processed:
We want you to have the information you need to make informed decisions about how your Personal Data is used and processed. That is why we created this website. To support this, we use a range of methods and processes to give you clear, relevant information about the handling of Personal Data.
If we determine that you need more specific details, we will provide them at the appropriate time.
If you have any questions, we will be pleased to assist and provide any clarification required, subject to applicable legal limitations. You can reach us by email at the address below: info@credvane.com
Personal Data will be used only for the purposes set out in this Policy.
We may process your Personal Data for a variety of purposes, including providing you with access to the website, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with applicable legal and regulatory requirements, and carrying out administrative and business operations necessary for the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.
To use key tools that help protect your rights regarding Personal Data:
To support the exercise of your rights, we have dedicated significant resources to this process. Contact Us at any time to request access to your Personal Data. We can correct or delete your information, limit its use for specific or general purposes, or transfer it to you or to a third party. We will make every reasonable effort to accommodate your request.
Protect Your Personal Information:
While we cannot guarantee the absolute security of your Personal Data, we are committed to using a range of measures and safeguards to help keep it protected.
Our Privacy and Security Policy provides full details.
1. The Scope?
This policy explains what types of Personal Data the Company collects about individuals, how that information is processed, when it may be shared with third parties, and the measures in place to keep it secure.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or can reasonably access.
For the purposes of this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes handling, organizing, and storing Personal Data.
Our services are intended for a general audience and are not designed for individuals under 18 years of age. We do not knowingly collect information from anyone under 18 or permit them to use our services. If we become aware that we have collected information about a child, we will delete it as soon as reasonably possible.
2. What Personal Information Do We Collect About You?
When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In others, we collect it by reviewing how our services or channels are used, or by receiving information about you from our third-party partners.
3. You are not required to provide personal information to the company or to disclose any resulting consequences.
However, you are not required to provide us with any personal information. In some cases, if you choose not to provide certain personal information, we may be unable to deliver the Services or users may be unable to access the website.
4. What Personal Data may we collect? When you visit our website, we may collect the following personal information:
This includes details about your online activity, traffic data (including your IP address, the date and time of access), the language you use, software crash reports, the type of browser used, and information about the device you use. The information collected is not personal information and cannot be used to identify you.
Personal Data We Receive from You: any personal data you choose to provide to Us when you connect through Us with a third-party online trading platform.
Personal information you provide directly to third-party platforms to enable trading: this information includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the Company for the purposes set out in this section and in line with the applicable legal basis.
If there is no legal basis, the Company cannot process your Personal Data. The legal grounds on which the Company may process your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you provide personal information through the Website so that we can share it with a third-party trading platform.
- The Company or a third party may need to process information to pursue legitimate interests, such as improving Our Services or responding to legal claims.
- Processing is required to comply with legal obligations.
Please contact us by email for more information about the processing required to protect legitimate interests.
Below is a list of the reasons and legal bases for which we may use the Personal Data you provide to us.
Scope
Legal Basis
1. To share your personal information with third parties at your request in order to provide access to digital trading
If you request this, we may collect Personal Data from you and pass it on to third-party companies.
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns
We need Personal Data to address any questions you may have about the Services.
Processing is necessary to support the Company’s legitimate interests or those of a third party.
3. To comply with legal, administrative, or judicial requirements, Personal Data is processed as needed to meet applicable obligations.
To meet legal requirements, processing is necessary.
4. To improve Our Services Personal Data may be used to help us improve Our Services. This may include, among other things, reports of crashes or other malfunctions we collect in connection with the Services.
Processing is necessary to support the Company’s legitimate interests or those of a third party.
5. To help prevent fraud and misuse of Our Services
The Company’s legitimate interests, or those of a third party, must be processed.
6. To carry out and manage activities that support the delivery of Our Services
These may include back-office operations, business development initiatives, strategic planning, oversight processes, and similar functions.
The Company’s legitimate interests, or those of a third party, require processing.
7. To carry out analysis, including statistical analysis
We use a range of analytical methods, including statistical techniques, to support decision-making on various matters.
Processing is necessary to support the Company’s legitimate interests or those of a third party.
8. To protect our assets, rights, and interests, as well as those of third parties, we may process Personal Data to establish, exercise, or defend legal claims.
We may also process Personal Data to protect our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.
The Company’s legitimate interests or those of a third party need to be processed.
6. Disclosure of Personal Information to Third Parties
The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address data processors, and companies that analyze user experience.
You may also request that we transfer specific Personal Data about you to third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those third-party trading platforms. Any use of your Personal Data by those platforms will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners where this helps us improve and enhance the products and services we provide to our customers.
Where necessary to protect the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share your Personal Data with prospective investors, purchasers, or lenders to the Company or to any other company within our corporate group, if such disclosure is connected to a transaction involving the Company or another group company (including the sale or transfer of assets of the Company or any other group company), or as part of a merger, reorganization, consolidation, or insolvency proceeding involving the Company or any other group company.
7. Cookies and third-party services
We may use third-party services, including advertising providers on our website and analytics companies. These providers may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit or access the website. They help collect information about your preferences and browsing activity so we can improve your user experience, remember your settings, and tailor products and services that may be of interest to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporary files downloaded to your device that remain active only until you close your browser. Other cookies are persistent cookies. Persistent cookies stay on your device for a period of time after your browser is closed. They help the Website recognize you as a returning user and make it easier for you to access the website again.
Types of Cookies:
We may use them according to their intended purpose:
Cookie type
Cookies are essential for this site to function properly
Scope
These cookies are essential to give you access to the features you’ve requested and to help you move around our website. They’re used to deliver the information, products, and services you’ve asked for.
They’re also needed for your device to download and stream data. This allows you to browse the website, use its features, and return to pages you’ve visited before.
Additional Information
Cookies may collect Personal Data, such as your username and the date of your last login, to verify that you are signed in to the site. These cookies are deleted when you close your web browser (session Cookies).
Cookie type
Functionality Cookies
Scope
Cookies help us recognize you each time you visit our site and remember your settings and preferences.
Additional Information
Cookies collect Personal Data, including your username and the date of your most recent login, to confirm that you are signed in to the site. They are deleted when you close your web browser (session Cookies).
Cookie type
Cookies for performance
Scope
Cookies are used to collect statistical information about the site's performance and help improve it. They also allow us to analyze activity on our website.
Additional Information
Cookies store anonymous data that is not linked to an identified or identifiable individual. Some are deleted when you close your browser, while others remain valid indefinitely.
Cookies are blocked or have been deleted
To allow or remove cookies, you'll need to update your browser settings. Below, you'll find links with instructions for some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that if this happens, some or all features and functions of the Website may not work as expected.
ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. How we retain your personal information
The Company will retain your Personal Data only for as long as needed to fulfil the purposes for which it was collected, as outlined in this Policy, or for a longer period where permitted under applicable laws, regulations, policies, or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you provide your consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to confirm that it is no longer required.
9. Transfers of personal information to a third country or an international organization
Your personal information may be transferred to other countries, meaning your personal data may be shared with a country other than the one where you live or with international organizations. The Company takes all necessary measures to protect the Personal Data you provide and to ensure that individuals can exercise their rights and access effective legal remedies.
These safeguards and protections are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that the European Commission has determined provides an adequate level of protection for Personal Data transferred to it under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR")
- The transfer is carried out under a legally binding and enforceable agreement between public bodies or authorities, in accordance with Article 46(2)(a).
- The transfer was carried out using standard data protection clauses approved by the European Commission under Article 46(2)(c) of the GDPR. You can review these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the safeguards it uses to protect your Personal Data when it is transferred to third countries or international organizations. Please email info@wealthwaydigital.uk for more information.
10. Protection of Personal Information
We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.
That said, we cannot guarantee that the security of your Personal Data will always be maintained without interruption or error. We also accept no liability for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data. This includes, without limitation, any disclosure caused by transmission errors, unauthorized access by a third party, or any other circumstance beyond our reasonable control.
Where required by law or in other circumstances outside our control, we may need to disclose your Personal Data to third parties, including public authorities. In such cases, we are unable to control how those third parties protect your Personal Data.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of any Personal Data you send to Us online.
11. Hyperlinks to Third-Party Websites
Links to third-party websites and applications may appear on this website. These websites and applications are not operated or supervised by the Company. We are not responsible for how these websites or applications collect or process Personal Data. This Policy does not apply to any actions taken on or through those websites or applications.
If you visit any third-party website or application, we recommend reviewing its privacy policy before choosing to access or use it. We also encourage you to consider carefully before providing any Personal Data.
12. Changes to This Policy
Before visiting any third-party website or using any third-party app, we recommend reviewing their privacy policies and deciding whether you wish to access or use those services. We also encourage you to consider carefully before providing them with any Personal Data.
13. Your rights regarding your personal information
You have the right to ask us to confirm whether we collect Personal Data about you, to correct any inaccuracies, and to delete any Personal Data that we no longer need. You may also request that we limit certain types of processing of your personal information.
If you reside in the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, you may contact us by email at the address below.
Access rights
The Company can confirm whether Personal Data about you is being processed. If it is, you have the right to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the information will be provided electronically.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If fulfilling your request would negatively affect another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can comply.
Right to rectification
The Company may correct inaccurate Personal Data. You also have the right to request that incomplete Personal Data concerning you be completed, taking into account the purposes of the processing.
Right to erasure
This right applies in the following circumstances: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, for reasons related to your particular situation, to the processing of your Personal Data where the processing is based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation binding on the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you contest the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing is restricted, the Personal Data may only be stored unless you consent to further processing, or unless the processing is necessary to establish, exercise, or defend legal claims, to protect the rights of another individual, or for reasons of substantial public interest under applicable law.
Right to data portability
If the processing is carried out by automated means and is based on your consent or on a contract with you, you have the right to receive the Personal Data you have provided to the Company.
You also have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those legitimate interests. If we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is required to establish, exercise, or defend legal claims, we may continue the processing.
In relation to direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
You have the right to file a complaint with the relevant supervisory authority.
You may submit a complaint to a supervisory authority responsible for protecting individuals’ rights in connection with the processing of Personal Data.
Applicable laws may limit your rights relating to your Personal Data, as described in this section 13.
We will provide the information you request under the rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the nature of the request and the number of requests received. If an extension is required, we will let you know within one month of receiving your request, along with the reasons for the delay.
Unless otherwise permitted under section 13, the information you request in connection with your rights under section 13 will be provided free of charge. However, if a request is unfounded or excessive, in particular because it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.
If we have reasonable doubts about the identity of the person submitting the request, the Company may ask for additional information to verify that person’s identity.